Compensation Co-ordinator | Wellington City
|Position Type:||Fixed Term Full Time|
|Attachments:|| Coordinator (Biosecurity Compensation) JD.pdf (PDF, 246KB)
|Application Close Date:||24-Mar-2019|
- Join the busy claims environment of MPI with significant public interest
- Fixed term opportunity until 2020
At MPI our compensation team provides a critical function supporting activities that arise from the exercise of powers by MPI in biosecurity responses, where people and businesses have suffered a loss as a result. For the past year we have been responding to several significant events, the most recent being the response for Mycoplasma bovis. You may already be familiar with the Government's decision to attempt a phased approach to eradication, so we are growing our capacity to respond to the increasing number of compensation claims.
We are now looking for another compensation co-ordinator to join our team who will be responsible for facilitating the smooth running of our general administration and logistical support to the team. This role is the first point of contact for claimants by email and phone.
Ministry for Primary Industries (MPI) is responsible for ‘Growing and Protecting New Zealand'. It's no mean feat and we have a team of hard working and dedicated people in a variety of roles supporting us to make this happen. Our overall ambition is for New Zealand to be the most trusted source of high value natural products in the world. Join us to help this ambition become a reality.
To find out more about the Ministry and what we do please click here
About the Compensation Team
MPI works with all New Zealanders to control and eradicate unwanted pests and diseases to help protect and grow New Zealand. Sometimes the control and eradication activities undertaken within biosecurity responses causes financial loss to individuals and businesses. Under the Biosecurity Act 1993, businesses and individuals may be able to claim compensation for those losses caused by MPI's exercise of powers.
About the Role
As a Compensation Co-ordinator you will be responsible for monitoring the compensation email inbox, setting up claims both electronically and with physical files, recording and tracking claims, managing incoming phone enquiries and talking to claimants about the progress of their claim. The role includes co-ordinating claims through the approvals process, and ensuring applications are signed off/authorised by the appropriate signatories.
As a Compensation Co-ordinator you will have knowledge of administration and business support systems and processes, and experience in communicating with both internal and external stakeholders. You will also have good attention to detail, a strong focus on providing a high quality professional service, and have excellent interpersonal written and oral communication skills. The ability to plan and prioritise with good time management skills are also a key skill for success in the role.
Familiarity with government processes, and the machinery of government is useful but not essential. Salary will depend on skills and experience.
This is a full time position based in our offices in Wellington CBD.
Benefits of working at MPI include:
- Up to three additional (MPI holidays) leave days
- Career development and internal opportunities across the Operations branch and organisation
- Wellness benefit for employees
- Reduced premiums for Health Insurance
- Comprehension one-week MPI Induction Programme
Salary range for this role is general salary band - range H which is between $47k and $61k depending on skills and experience.
How to Apply:
To apply for this role you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.
To view the position description and/or apply for the role please click “APPLY NOW” or visit the MPI Careers Site. For tracking and reporting purposes, all applications must be submitted through our online careers portal.
For detailed information on this role please refer to the position description or contact email@example.com
Applications close 24 March 2019
MPI is an equal opportunity employer and committed to providing a working environment that embraces and values diversity and inclusion. Your unique talents and experience will help us deliver exceptional services to New Zealand. In return you'll enjoy an inclusive and flexible working environment in a diverse team of people while you're growing your career. We actively encourage applications from any background.