Biosecurity Support Officer | Auckland MPI Centre

Job Description

Biosecurity Support Officer

Role type: Full-time, fixed term until May 2026

Location: Plant Health & Environment Lab in Tamaki – Morrin Road, St. Johns

Salary band & range: H - $59,559 to $78,758 depending on skills and experience

We are looking for a dedicated and organized Business Support Officer to assist with facilities management and provide administrative support to the team. This role would suit someone with strong customer service skills, a problem-solving mindset, and the ability to manage multiple tasks.

About the Role - Kōrero mō te tūranga

As a Biosecurity Support Officer, you will play an integral part within the business support team, providing logistical and administrative support to ensure the smooth running of the Biosecurity North directorate. You will be working as part of a close-knit team, where you will be responsible for providing business support to the Border Clearance Managers and frontline staff. 

Some of your core day to day duties will involve the following:

• Data entry and administration
• Minutes of meeting
• Facilities Management
• Managing a team email inbox and responding to emails
• Processing invoices and ordering goods
• Assisting with Operational Support functions

About You - Mōu

You will be agile, adaptable and have the ability to succeed in a complex and sometimes ambiguous environment.  You will be a team player who is strong on systems, processes, and relationships. We are looking for high level ability within the MS Suite and sound secretariat skills and experience.

• Knowledge of administration and business support systems and processes
• A drive to deliver an exceptional customer experience in every interaction
• Effective communication, questioning and listening skills
• Multitasking and prioritizing across multiple stakeholders
• A high level of organisational skills, the ability to deliver on time and solve problems as they arise.
• Clean criminal record

If you take pride in completing your work to a high level, providing input to improve and want to become part of a supportive team, then you are just the type of person that our Support Team is looking to recruit.

About the Team - Mō tō mātou Rōpū

This role reports to the Team Leader Biosecurity Support and will be working within a team of Biosecurity Support Officers located across the Auckland MPI offices.

Biosecurity New Zealand has a critical role in preventing harmful organisms crossing New Zealand's borders.  It manages border and compliance activities as well as preparing for, and responding to, any biosecurity incursions that may occur. This business unit also manages MPI's centralised intelligence, planning and co-ordination group which was established to manage food, biosecurity and animal welfare response consistently and effectively.

About MPI - Mō te Manatū Ahu Matua

Our role includes seizing export opportunities for our food and fibre sector, improving sector productivity, ensuring the food we produce is safe, increasing sustainable resource use, and protecting New Zealand from biological risk.

Benefits of working at MPI  - Ngā hua o te Mahi i te Manatū Ahu Matua

• Up to three additional (MPI holidays) leave days
• Career development and internal opportunities across the branch and organisation
• Free annual flu vaccination

Are you ready to make a difference? - Kua rite koe mō tēnei mahi whaitake?
We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori.

We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.

In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.

To view the position description and/or apply online, please click “APPLY FOR THIS JOB” or visit the MPI Careers Site. To apply, you must hold the right to work in New Zealand or be eligible to obtain it – click here to find out more about work visa eligibility and options.

Applications close at midnight on 28 May 2025

If you have any questions about the role, please email Melissa.Heaney@mpi.govt.nz 

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